WhatsApp has approximately 1.5 billion users worldwide, making it one of the essential mobile channels businesses can use to reach customers.

Many businesses, however, prefer to ban this tool in the office due to data security and compliance concerns. It leaves them with little opportunity to interact with customers or partners through one of their preferred mobile channels.

On the other hand, businesses can achieve Whatsapp compliance because there are enterprise-level text message archiving options on the market. These solutions store and archive text messages and comply with the regulations.

We highlight the top reasons to archive WhatsApp conversations within your company using an enterprise instant messaging solution.

Sure Compliance In Archiving Messages

Many regulatory agencies have stated that all communications relating to business must be kept by companies, regardless of whether they are sent via a messaging platform or mobile device. Firms must comply with WhatsApp compliance in archiving, especially those dealing with sensitive data, such as the financial and healthcare industries, education, and financial industries.

You will need a third-party WhatsApp archiving solution to protect your employees and your business from potential legal consequences.

Reverse Storage Fees

You won’t have to pay extra storage fees for old, bulky hardware if you archive WhatsApp messages with a compliance solution.

You can archive your mobile data using something other than traditional methods. Instead, you can use a trusted compliance solution that will allow you to securely and centrally store your data. It will allow you to increase storage efficiency and reduce storage costs.

Instead of manually storing WhatsApp messages, archiving software can keep your communications securely and automatically.

Email discovery, email archiving and eDiscovery providers are charged per gigabyte. Your storage requirements can increase exponentially.

Easy Access To Your Data

You can respond quickly to information requests using a compliance WhatsApp archive solution.

Today, regulatory agencies expect businesses to respond quickly when asked for information.

You won’t need to spend thousands on legal fees or IT staff to answer data subject access requests. By archiving WhatsApp messages with a compliance solution, you can save thousands.

Increase Employee Productivity and Morale

Your employees’ productivity and morale will be affected if you prohibit them from using mobile messaging apps.

To:

• Reduce stress at work.
• Avoid staff burnout.
• Employee engagement can be increased
• Avoid frequent job interruptions and irregular work hours.
• Reduce information overload.

Boost Customer Management

Your company’s reputation, long-term success and credibility could be at risk if your clients cannot interact with you via mobile channels.

A compliance WhatsApp Archiving Solution will allow you to communicate with clients more effectively and make it easier for them to raise concerns. This will increase the likelihood of them staying with your company.

Clients can contact you quickly, making it easier for them to discuss sensitive information or resolve a significant issue in a more private setting. This will help protect your reputation and allow you to provide the best possible assistance.

Conclusion

WhatsApp is a valuable mobile channel for companies, but it can also be a struggle for businesses to manage because of the compliance and security issues it poses.

You can meet regulations, reduce storage costs, improve employee productivity, increase customer engagement and improve business insight by using an enterprise WhatsApp Archiving Solution.

You now know all the benefits WhatsApp archiving can bring to your company. Now that you have read all of this, it is time to find the WhatsApp compliance archiving solution that meets your business’s needs.  Contact LeapXpert! Or contact them at +852 37696171.